Accessories
Delivery, Taxes & Customs
UK Deliveries
For delivery to UK addresses, we use Royal Mail to handle our accessories.
You will receive an email with tracking information once your order is dispatched.
European Deliveries
For delivery to European addresses, we use a tracked and signed service. You will receive an email with tracking information once your order is dispatched.
All our European deliveries are sent DDP (Delivered Duty Paid) to make the delivery process seamless, especially after the UK left the European Trade Union in 2021. This means that we handle all shipping costs, duties, and taxes, so you won’t have to worry about additional charges upon delivery. The DDP fees are calculated and charged at checkout.
Since our accessories are made in the UK, there are no duties charged due to the rules of origin. Only the local VAT is paid in advance.
International Deliveries
You will receive an email with tracking information once your order is dispatched.
All our international deliveries are sent DAP (Delivered at Place). This means we handle all the shipping costs, but the customer is responsible for any import duties and taxes upon arrival.
What about taxes? VAT & Customs Duty
UK - All pens shipped to UK addresses will be charged VAT.
European Deliveries - All our European deliveries are sent DDP (Delivered Duty Paid) to make the delivery process seamless, especially after the UK left the European Trade Union in 2021. This means that we handle all shipping costs, duties, and taxes, so you won’t have to worry about additional charges upon delivery. The DDP fees are calculated and charged at checkout. Since our pens are made in the UK, there are no duties charged due to the rules of origin. Only the local VAT is paid in advance.
International - All accessories shipped outside of the UK and Europe will not be charged VAT. All our international deliveries are sent DAP (Delivered at Place). This means we handle all the shipping costs, but the customer is responsible for any import duties and taxes upon arrival. This ensures a straightforward delivery process, but please be aware that you may need to pay additional fees upon receiving your order.
How long does it take for accessories to be dispatched?
On orders for accessories please allow 2 - 8 days from order date to shipping.
Which courier will my accesories be shipped with?
We tend to use Royal Mail for all deliveries unless DHL Courier service is chosen at check out. There is an additional charge for using DHL.